Extra Software Subscription & Support
You can purchase additional years of support and free upgrades at any time (Multiple-year Software Subscription and Support plans available at discount). We aim to release a new version of the product approximately every 6 months in order to keep up with the developments in TSM and to introduce other improvement to TSMManager. Within the first 90 Days of purchase, you can download and install these new versions free of charge. After that time you will have to purchase additional years of support and free upgrades in order to be able to download and use these new versions.
An additional year of support and free upgrades are priced at 15 % of the current list price. This means that if you purchased a 2 TSM server license, then each additional year of support and free upgrades has a price of $1134 or 15% of current combined list price.
Multiple years of Software subscription and support offer discounts:
Part # |
TSM Server Licenses Maintenance
|
Quantity |
Price |
Adjusted Price |
| TSMM01 | 1 year pre-paid software subscription & support | 0 | $567.00 | $567.00 |
| TSMM02 | 2 year pre-paid software subscription & support – 10% Discount | 0 | $1,134.00 | $1,020.60 |
| TSMM03 | 3 year pre-paid software subscription & support – 15% Discount | 0 | $1,701.00 | $1,445.85 |
| TSMM04 | 4 year pre-paid software subscription & support – 20% Discount | 0 | $1,814.40 | $1,451.52 |
| TSMM05 | 5 year pre-paid software subscription & support – 25% Discount | 0 | $2,835.00 | $2,126.25 |
| TSMM | Monthly Support to Co-Terminate with current licenses Example 4 months x 3 Servers |
12 | $47.25 | $567.00 |
JamoDat ("Supplier") is the exclusive owner and the development company of TSMManager ("Program") and Tivoli Associates ("Partner") is the exclusive distribution venue for TSMManager. "License Information" ("LI") is a document that provides information specific to a Program. The Program’s LI is available at http://www.tsmmanager.us.
"Program" is the following, including the original and all whole or partial copies: 1) machine-readable instructions and data, 2) components, 3) audio-visual content (such as images, text, recordings, or pictures), 4) related licensed materials and 5) license use documents or keys, and documentation.
A "License Key" ("PoE") is evidence of your authorization to use a Program at a specified level. That level may be measured, for example, by the number of TSM servers and/or databases. The PoE is also evidence of your eligibility for warranty, future upgrades prices, if any, and potential special or promotional opportunities.
If JamoDat or Tivoli Associates does not provide you with a PoE, then JamoDat and or Tivoli Associates may accept the original paid sales receipt or other sales record from the party (either JamoDat or its reseller) from whom you acquired the Program, provided that it specifies the name of the Program and the usage level acquired.
Software Subscription and Support
WARRANTY AND LIMITATION OF LIABILITY
- Supplier warrants that the Products will operate in substantial conformance with the documentation for such release on the computer and operating system specified. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND IS THE ONLY WARRANTY MADE BY SUPPLIER IN CONNECTION WITH A PRODUCT, INSTALLATION ASSISTANCE, AND THE SERVICES, IF ANY, RENDERED BY SUPPLIER.
- Except as may otherwise be specifically provided herein, neither Supplier nor Partner shall be liable for special, incidental or consequential damages (including lost or anticipated profits) arising out of, resulting from, or in any way related to, the performance or breach of this Agreement, regardless of the form of the action (including negligence) for any claim against the other or a Third Party. In no event shall any party be liable for damages arising out of, resulting from, or in any way related to, the performance or breach of this Agreement in excess of the amount of compensation paid to the other.
Primary Venue for product support is via Email. We have two email locations for support.
info@tsmmanager.com and info@tsmmanager.us Our Support is available 7 days a week 24 hours a day.
Support begins at 8:00AM Denmark (GMT +1:00) and ends 8PM Hawaii Standard Time (GMT -10:00)
Phone support is available by calling our main number at (808) 522 6200 Ext.300 and 304 you will be called back within 1 hour. Our web site www.tsmmanager.us will have additional phone numbers and contacts.
Software Subscription and Support is renewed annually at 15% of list price. Multi-Year discounts are available contact our sales department for pricing. Software Subscription and Support provides all product updates, maintenance fixes and customer assistance support (How to).
